Ruthie's Run Logo
Contact Us

Ruthie's Run takes great pride in providing excellent customer service. We handle each email and phone call personally. To place your order, please call us at 518.523.3271 or email us and let our friendly, knowledgeable staff assist you. Our staff can guide you with choosing the right size, color, and fit. We strive to make your shopping experience a pleasant one by offering such services as expedited shipping and free gift wrapping.

We try hard to "get it right the first time"! We prefer to talk with you to make your purchase a successful experience for you and/or your gift recepient. We can accommodate individual circumstances as long as we discuss them explicitly. Please review our return policy here.

Payment

We accept the following credit cards: Visa, Master Card, American Express, and Discover. We also accept payment via PayPal.

We will confirm credit card information by phone. If you use PayPal, we will email you an invoice via their system.


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Shipping

We ship Monday - Saturday using USPS.   Pick up is normally by noon. Orders should be placed by 11AM to ensure same day shipping.

We also ship via UPS.

We ship internationally via the US Postal Service priority mail.   Rates and time of delivery depend upon the weight of the package and its destination. We are not responsible for any additional taxes or duty on items shipped outside the US.


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Need to return something?

Please enclose the return form along with your package.

Find Us

Open Every day* from 10 AM until 6 PM
*(Closed Easter, Thanksgiving, and Christmas Day)



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Gift CertificateWe do Gift Certificates!

Let your recipient pick out the style, color, and size of their gift. Give us a call. We can send a gift certificate to you or to them via mail or email. We keep a record of all gift certificates here in the store so the physical certificate is not required. They never expire.

We also keep a customer "wish list" should you want to leave some hints for that special someone.